Councillor Hill gave the following Notice of Motion:
"TAKE NOTICE that at the next Regular Business Meeting of City Council, I will move:
Whereas, Building Standards operational changes were made in early 2023 regarding developer points of contact for customer service,
Whereas, multi-unit residential developments were moved from commercial permitting to residential permitting,
Whereas, customer service changes were made to commercial permitting,
Whereas, multi-unit residential and commercial developers have expressed concerns about significant permit delays,
Whereas, developers have expressed concerns about identifying appropriate contacts within the city administration for different aspects of their permit,
Whereas, developers have expressed concern about the coordination of administrative departments pertaining to their permit application,
Whereas, developers have expressed concern about the termination of the Commercial Customer Team (Commercial Permit Officers),
Whereas, developers have expressed concern about the clarification, from multiple departments, for city requirements regarding site development,
Therefore be it resolved, that the administration report back on operational changes in Building Standards in the 2023 calendar year and the impacts these changes have had on commercial development with respect to permit review/turnaround time compared to the 2022 calendar year,
Be it further resolved, that the administration report on the impact of the transition of multi-dwelling residential from commercial permitting to residential permitting,
And be it further resolved, that the administration report on potential operational changes to alleviate the developer's concerns."